The HUAWEI Mate 20 Pro may receive an error message: Authentication problem when trying to connect to a Wi-Fi network. This type of error message is most likely coming from multiple places. Therefore, so that you can correctly connect to the Wi-Fi network with the HUAWEI Mate 20 Pro, we thought about writing this post. Therefore, we will find out with you what to do and where to go to solve this Wifi authentication problem. Let’s first see what you should do on the HUAWEI Mate 20 Pro. Finally, we will see what is appropriate to do and look at on your Wifi Internet box.
What are the solutions if the HUAWEI Mate 20 Pro has an authentication problem on its Wifi network
Forget the Wifi network on your HUAWEI Mate 20 Pro
If the Wifi network you are trying to connect to has changed since you last logged in, your HUAWEI Mate 20 Pro will often write to you: Authentication problem or authentication error. In case the concern comes from there, the solution is quite simple. It will be enough toforget the network Wifi on the HUAWEI Mate 20 Pro. To do this, go to the Wifi network settings and keep an eye out for the problematic network. You will then have the option to click on the option: Forget this network. When it is fine, you can try to connect to the Wifi network again. If the concern is not resolved, go to the next step.
If your box is branded as Orange, Bouygues, SFR or Numericable, you may need to worry about Wifi authentication on the HUAWEI Mate 20 Pro because the box is not in mode. Synchronization. In case you want to activate the synchronization mode of your box, it is super simple. You may see a sync button that you will need to press. When this is done, a warning light will normally start flashing. Then you can try to reconnect to the Wifi network with your HUAWEI Mate 20 Pro. In case it still doesn’t work, go to the trick below.
Occasionally the authentication issue comes from the way you enter the Wifi key. Without a doubt, it is often difficult to write a Wifi password on your HUAWEI Mate 20 Pro. We therefore recommend that you try all the following possibilities:
- Write the code without spaces or dashes
- Write the password in capital letters
- Type lowercase key
Reset your box
As with many computer problems, the answer is sometimes super easy. In fact, 70% of computer problems are resolved by restarting the machine. Therefore, we recommend that you restart your box and your HUAWEI Mate 20 Pro. After that, try to connect with your HUAWEI Mate 20 Pro again.
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If none of the above solutions worked, the problem is probably in your access provider’s box. Therefore, you will need to go to the settings on the box and check if the key device is working properly. WPA/WPA2. If this is not the case, then go for this option. Then try connecting your HUAWEI Mate 20 Pro to Wifi again. If authentication concerns persist, we encourage you to visit your access provider or mobile store.