As of March 1, Viaplay has been officially launched in the Netherlands by parent company Nordic Entertainment Group AB. However, the experience is not completely smooth for all users.
Because the streaming service has just launched, there are of course many people who want to see what’s available right away. This will lead to a large number of visitors to the app or to the site, so the servers of the streaming service will have to work overtime in the coming week. This can mean that it sometimes does not run smoothly and then you get an error 404. The button in particular works poorly, because you will then see an empty screen. You can work around this problem by clicking the login button and creating an account from there.
There also seem to be some problems if too many screens are used at the same time. You can watch two streams at the same time at Viaplay. But if you want to start a third one, you will get an error and you will have to close another stream.
A simple idea, but it doesn’t always work right away. If you are sure that you are starting the second stream and not the third, but still get an error, then this is a service error. This can be remedied by clicking logout and then logging in again.
- More about screen usage
Viaplay via Ziggo or via KPN also problems
If you want to log in via your Ziggo or KPN linked account, you may also encounter some minor problems, but don’t worry because Ziggo or KPN can help you with that. Viaplay has indicated in a small FAQ that if there are problems you can contact your provider. During the coming days you will therefore also receive more information from your provider about your Viaplay account.
- Learn what you can watch on Viaplay here!
