Tag: Viaplay

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Tip: this is how you change the black bars of the subtitles in the Viaplay app


Viaplay: get rid of those black bars for subtitles

Viaplay will be available in the Netherlands from March 1 and a subscription has also been taken out here. For me personally, I have to wait for the new F1 season. Still, I have of course already browsed through the current range of series and films and have also watched some. I was immediately irritated by the subtitles, because they consist of large black bars with white letters, so that part of the content is no longer visible.

Unfortunately, this cannot be adjusted in the Viaplay app itself, which is easily possible with Amazon Prime Video, for example. However, there is an option to adjust the subtitle style. Unfortunately, this does not seem to work immediately on every Android device.

Unfortunately, it is not known exactly what causes this. It is also possible that the steps below are called slightly different on your smartphone. This step-by-step plan was written based on Android 12 on a Google Pixel 6 Pro.

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This is how you change the style of the subtitles in Viaplay

  1. Grab your smartphone and open the settings;
  2. Tap the ‘Accessibility’ option;
  3. Scroll to ‘Subtitle Preferences’ and tap it;
  4. Tap ‘Subtitle size and style’;
  5. Select the ‘Subtitle Style’ option and tap ‘Custom’;
  6. Set the style the way you want in terms of colors and more.

You can set everything in the menu, including the font size or font. Of course you can also play with the color of the letters or the color of the bar behind them. In addition to black and nice colors, you can also choose not to show a bar.

Your smartphone immediately shows what it looks like. Once you have found the perfect combination, it is a matter of leaving the menu and restarting Viaplay.

If the above step-by-step plan does not work, you are unfortunately still bound to the black bars with white letters. You can try to perform the above steps on different devices, but also tablets or, for example, the Nvidia Shield Pro. If you watch Viaplay via Google Chrome, there is an extension available to solve this problem.

More about the new (streaming) service Viaplay

Viaplay is a new service that, in addition to films, series and documentaries, mainly focuses on offering live sports. Formula 1 is the big crowd puller, but many football and darts enthusiasts can also go there. You can watch via the Viaplay app, but there is also Chromecast support, so you can watch anytime and anywhere.

You can of course contact Viaplay directly if you are interested in a subscription. Television and internet providers also often offer the service. You can contact KPN, VodafoneZiggo, Odido and YouFone, among others. The price is 13.99 euros per month, but there are now all kinds of (welcome) offers available. You pay less for the first few months or you can temporarily watch completely free.

Knowing more? Viaplay now available in the Netherlands: these 5 things you need to know

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Having problems with Viaplay? This is the cause!

As of March 1, Viaplay has been officially launched in the Netherlands by parent company Nordic Entertainment Group AB. However, the experience is not completely smooth for all users.

Because the streaming service has just launched, there are of course many people who want to see what’s available right away. This will lead to a large number of visitors to the app or to the site, so the servers of the streaming service will have to work overtime in the coming week. This can mean that it sometimes does not run smoothly and then you get an error 404. The button in particular works poorly, because you will then see an empty screen. You can work around this problem by clicking the login button and creating an account from there.

There also seem to be some problems if too many screens are used at the same time. You can watch two streams at the same time at Viaplay. But if you want to start a third one, you will get an error and you will have to close another stream.

A simple idea, but it doesn’t always work right away. If you are sure that you are starting the second stream and not the third, but still get an error, then this is a service error. This can be remedied by clicking logout and then logging in again.

  • More about screen usage

Viaplay via Ziggo or via KPN also problems

If you want to log in via your Ziggo or KPN linked account, you may also encounter some minor problems, but don’t worry because Ziggo or KPN can help you with that. Viaplay has indicated in a small FAQ that if there are problems you can contact your provider. During the coming days you will therefore also receive more information from your provider about your Viaplay account.

  • Learn what you can watch on Viaplay here!

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This is how you change the subtitles of Viaplay!

Viaplay can be used throughout the Netherlands since March 1. Although enjoying the streaming service’s offer, users experience some problems with the subtitles. We have the solution for that!

If you have already delved into the new streaming service Viaplay, you may have noticed the subtitles. The subtitles that the Viaplay app offers have black bars as a background. If you are in the middle of an exciting piece, this can quickly become disturbing, so we are happy to help you with the solution.

Dive into the box of tricks

Although the app does not offer a direct simple solution for the annoying subtitles, you as a customer have more options than you might think. Indeed, it is possible to address the problem in the settings of your phone. For example, you can adjust the color and size of the subtitles. To adjust the subtitles of the Viaplay app, do not solve the problem in the app itself, but in your settings. This is how you adjust the subtitles.

Step-by-step

1. Grab your smartphone and open settings.

2. Tap the ‘Accessibility’ button

3. Then scroll to ‘Subtitles Preferences’ and tap on it.

4. Tap on ‘Subtitle size and style

5. Select the ‘Subtitle style’ option and tap ‘Custom’

6. Personalize the caption how you like it!

You can give free rein to your creativity by personalizing the subtitles. From adjusting the size of the letters or trying out a new color. The background color of the subtitles can also be adjusted here. Although you could change the black color to a hip new color such as pink or blue, you can also choose to keep the background color transparent. That should fix the black bars blocking the screen.

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F1 test in Bahrain can now be followed live via Viaplay

We still have to be patient before the 2022 F1 season starts. You can now follow the F1 test in Bahrain live via Viaplay and competitor F1 TV Pro.

The new Formula 1 season will officially start next week, with the Bahrain Grand Prix on March 20. The teams have already arrived in the country, because they will want to prepare optimally for the new season. From Thursday 10 to Saturday 12 March, the teams will therefore be able to drive around the circuit to set up the cars as well as possible before the Bahrain Grand Prix starts.

Fortunately, unlike the F1 test in Barcelona, ​​the preparation in Bahrain will be broadcast live. So if you don’t want to miss anything from Formula 1, you can now turn on Viaplay to follow all developments live. The streaming service is available every day and the broadcast lasts from 8:00 AM to 5:00 PM Dutch time.

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That is the time that the teams are allowed to drive around the circuit. The morning session is from 08:00 to 12:00 Dutch time, after which there is a break of three hours. The afternoon session is then from 13:00 to 17:00. In the meantime, the commentary will be provided by Nelson Valkenburg and Melroy Heemskerk, the duo that will also cover all Grands Prix. In addition to the pair, other commentators will also be joining to share their findings.

F1 test can also be followed via other streaming service

If you don’t have Viaplay, but you do want to follow developments in Bahrain live, you can also call on F1 TV Pro. This streaming service is a lot cheaper, but you have to take into account that there are no Dutch comments on the service, unlike last year. Viaplay has decided not to partner with F1 TV Pro and provide commentary for the competing Formula 1 streaming service.


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The 5 best Viaplay documentaries in a row

Viaplay is best known as the streaming service for sports enthusiasts, but did you know that the service also has a nice selection of documentaries? We’ve listed the best five for you.

The Mighty Atom

If you thought you were strong, you will probably think differently after watching this documentary. The Mighty Atom shows the true story of Joseph Greenstein (1893 – 1977), who became the strongest man in the world at 1.70 meters. He was so strong that he could bend steel with his hands, bite through an iron nail and even stop an airplane with his hair.

  • Buy a new TV now for a competitive price to stream Viaplay!

Top Science Stories of 2020

Curious what science was doing in 2020? Of course, the corona pandemic played a major role, but science was also busy with other things. Top Science Stories of 2020 shows grim warnings about the future of our planet, but above all technological triumphs and the promise that we can somehow overcome all obstacles.

polar bears

When you think of the North Pole, you probably immediately think of the polar bear. This documentary shows the extraordinary life of this all-powerful predator. With an age rating of 7+, this documentary is also perfect for the little ones among us.

Mathematics

Are you good at math? Probably not as good as Arthur Benjamin, the main character of the Mathemagics documentary. Benjamin doesn’t need pen and paper or a calculator: he does it all in his head. He combines this mathematical ability with magic in his ‘Mathemagics’ performances.

Hidden Japan

Japan is still closed to tourists due to corona. Fortunately, through the documentary Hidden Japan we can still travel through the land of the rising sun. The documentary mainly focuses on nature. For example, did you know that more than 130 mammals and 600 bird species live in Japan?

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Among other things, get to know the Japanese macaques that enjoy a nice bath in a hot spring and the Chinese crane that is considered to bring good luck.

Of course, these are not the only documentaries on Viaplay. The streaming service is also quite new in our country, so the range will only expand. Curious about the offer in other genres? Here you will find the best Scandinavian drama series, here the best selection for kids and here you can see which genres can be seen on the streaming service at all.

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This is how you turn off the Viaplay commentary in F1 TV Pro


At the Baku GP, Dutch commentary was heard on F1 TV Pro for the first time this season. That’s only the same comment as with Viaplay, which is still not particularly popular. Fortunately, you can change the comment, but how?

Anyone who uses F1 TV Pro this season to follow Formula 1 could not opt ​​for Dutch commentary until recently. That option is now there and for some users it was a bit raw that this option was automatically on during the GP of Azerbaijan. After all, it is the still little-loved commentary that can also be heard at Viaplay.

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How do you get different comments on F1 TV Pro?

Fortunately, if you watch F1 TV Pro and suddenly had Dutch commentary last weekend while you don’t appreciate it, you can easily get rid of it. You only have to press a few buttons and you have another commentary track. That way you can switch to, for example, an English stream.

The easiest way is to choose the live option on the right side of your stream window, recognizable by an icon that looks like a circle with a dot. Through this stream you get English commentary from the F1 TV team itself.

By also choosing the option of the international feed on the right side of your screen, you can find even more commentary streams. For example, you can switch back to Dutch, or the English-language stream of the British provider Sky Sports. If there is another language that you understand well, you can also find it there. You can find the other languages ​​by pressing the gear icon, which will show you the different options.

F1 TV commentary can also be turned off completely

Another option you can find with the international feed is an audio track called “FX”. With this you get the sounds of the race without being disturbed by commentary. Handy if you don’t like comments at all, for example.

Another option you have is to get back the beloved commentary by Olav Mol and Jack Plooij, for example. They can be heard on Grand Prix Radio. You have to try to get it right with your video stream, but it gives extra opportunity for commentary to listen to.