Uninstall Autodesk Genuine Service in Windows 10
Step 1: Terminate processes
To completely uninstall an Autodesk Genuine Service application, the first step is to terminate all processes associated with it. The easiest way to do this is “Task Manager”, but there are three additional options in Windows 10 to complete the task. This is detailed in a separate article on our website.
Read more: How to kill an app process in Windows 10
Here you will find a clear example with the steps to follow to complete all the steps:
Open “Task Manager” in any available way, for example, using a Ctrl + Shift + Esc hotkey combination.
Also Read: How to Open Task Manager in Windows 10
If necessary, activate the display mode of the extended interface by clicking on “More details”.
While in the “Processes” tab. In the list of all active tasks, look for the ones with the word “Autodesk”. Pay special attention to the “Autodesk Desktop Licensing Service” and “Activator Licensing Service” processes. Next, select them successively with the left mouse button and press “Deselect task”.
Important! After completing all the steps described, do not restart the operating system, as the processes will start again and will have to be terminated again.
Step 2: Delete the auxiliary files
Once all Autodesk package processes are complete, you will need to delete some supporting files on the system drive so that the uninstaller can remove the utility in the future “Genuine Autodesk Service”. The data you need is in hidden folders, so you need to activate it first. There is a separate article on this topic, read it before following the instructions.
Read more: Configure how hidden folders are displayed in Windows 10
Next, navigate to the desired folder in the path below:
C:\ProgramData\Autodesk\Adlm\
In it, locate the file “ProductInformation.pit” and move it to the trash. To do this, simply highlight the object and press the Delete key.
Repeat the same action with the “id.dat” file located in another part of the system drive, at this address:
C:\Users\\AppData\Local\Autodesk\Genuine Autodesk Service\
Take note! In some cases there may be more dependent files, so if the uninstall fails, it is recommended to remove the Autodesk folders with all attachments:
C:\NProgramData\NAutodesk
C:|Users|AppData|Local|Autodesk
Step 3: Uninstall
Once all the preparations are done, you can proceed directly to uninstalling the Autodesk Genuine Customer Service app, but it is important to do it correctly. Windows 10 has several system partitions that provide the necessary tools to uninstall software. Another article on the web describes how to open them and provides brief guides on how to use them.
Read more: How to open the uninstall apps menu in Windows 10
If you do not have enough computer experience to accomplish the task, we recommend that you refer to another article on our website that describes in more detail the methods of installing and uninstalling Windows 10.
Read more: Install and uninstall software in Windows 10
Take note! If this article did not help you to uninstall Autodesk Genuine Service, you can try to forcefully uninstall it. You can use the built-in tools of your operating system or third-party software. A separate article on the website provides all the instructions.
Read More: Forced Uninstall Methods for Windows 10
