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EA FC 24 companion app is down? How to troubleshoot connection issues


The new Companion app for EA FC 24 will be available for download today. We’re here to show you how to fix lane errors like “It looks like your EA account doesn’t have a Football Ultimate Team 24 club.”

The EA FC 24 Companion app is the perfect starting point for anyone looking to build an impressive starting team in Ultimate Team. Every moment counts because you want to unlock your first packs and collect your first rewards as soon as possible.

Unfortunately, connection issues may occur, especially when launching the Companion app. We’ll tell you what to do if the Companion app isn’t working and you can’t log in.

You can learn more about the features and start time here:

Logging in to the EA FC 24 Companion app: How to log in

First, make sure you are using the correct login information. You will need either your console or PC profile login informationor you will have to link your EA account. Incorrect passwords are a common cause of login errors.

There are also two prerequisites for logging in: your Ultimate Team club must have been created before August 1, 2023 and the FIFA account you have used in recent years must not be banned.

EA SPORTS FC 24 Standard Edition PS5

EA SPORTS FC 24 Standard Edition PS5

It is important to recognize that downtime may occur, especially during the initial launch phase. EA’s servers may experience heavy traffic as millions of users around the world attempt to access the Companion app simultaneously. If you are sure your login information is correct, stay patient and calm. Try logging in several times in a row – in our experience you should eventually be able to log in.

EA FC 24 Companion App Login Error: How to Fix “Your Club Does Not Have an Ultimate Team 24 Club”

As we’ve seen many times when launching the web app, you may encounter issues when you try to log in to the Companion app for the first time. For some people, their accounts are not linked correctly.

When you visit this EA website, log in with your EA credentials and select “My Account” in the upper left corner. This will display all accounts associated with your Origin account. You need to make sure that you only use one account. If you have another device compatible with the Companion app, consider downloading it. Use this app to see if you can access your team on this device or if you receive a similar error message.

This has worked for people in previous years.

We hope for a smooth start for the new EA FC 24 Companion app. However, if you encounter significant problems, consider consulting the Direct communication from EA Sports FC or reach out to EA Help Account on

  • If the Companion app isn’t working for you, you can also try connecting to the EA FC 24 web app.

By Xavier Campbell

Xavier Campbell, a dynamic professional with a diverse background in customer service, software project management, and web development. With experience as a customer advisor at B&Q from 2010 to 2014, Xavier honed his skills in delivering exceptional service. Transitioning into the tech industry, he excelled as a software project manager and senior web application developer. Currently, he thrives as a marketing analytics specialist, leveraging his expertise to drive data-driven strategies. As a freelance web fanatic, Xavier immerses himself in the ever-evolving digital landscape, aspiring to become a social media expert. While occasionally facing bouts of apathy, his unwavering passion for technology and marketing fuels his drive for success.