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How to fix PS4 error code NW-31293-8

Solution 1. Add a PS4 MAC address in the Router Reservation list

“PS4 Error Code NW-31293-8” may appear when connecting to a router via PS4 WiFi, but cannot connect for security reasons. The PS4 WiFi MAC address may be blacklisted by the router or may be blocked by a firewall. You need to access the router or firewall via PC and add your console MAC address to the router. We provide the following instructions or watch this YouTube video.

Step 1. Copy/Take a Picture of PS4 WiFi MAC Address

  • Go to: settings >> system >> system information
  • Copy / Take a picture PS4 WiFi MAC address

    • Step 2. Access the router UI using a computer

  • Using a computer, open an internet browser such as MS Edge, Chrome, or Firefox
  • Type the IP address of the door in the address bar of the browser
    • To find out your gateway, click Windows Start, type CMD and press Enter key
    • Next, at the command line, type ipconfig /all and then press the Enter key
    • Find the default.
  • Enter the username and password of the router. (Call your Internet Service Provider for the default username and password.)
  • Find the addresses address or static IP address.
  • Enter the PS4 WiFi MAC address and IP address you want to assign.
  • Save it and make sure it’s activated.

    • By Lawrence Smith

    driven by a passion for technology and creative pursuits. As a tech analyst, he applies his expertise to analyze and optimize complex systems, ensuring organizations stay at the forefront of technological advancements. Beyond his analytical skills, Lawrence is an inventor and innovator, constantly pushing the boundaries of what's possible. As a tutor and mentor, he shares his knowledge and inspires the next generation of aspiring minds. With a keen eye for creativity, Lawrence is also a content creator and creative director, crafting captivating experiences that resonate with audiences. Alongside his technological pursuits, he holds an advanced degree in Child and Youth Care, embodying his dedication to making a positive impact on young lives.