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Amnesia: The bunker won’t start? Black screen? Configuration file could not be loaded? – Solve problems


The recently released Amnesia: The Bunker caused problems for some users. Some players are unable to start the game while others experience various freezes and errors. In this guide, we cover all known issues and describe viable solutions to fix them.

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  • Amnesia: The bunker won’t start? Black screen? Configuration file could not be loaded? – Solve problems
  • System requirements

    First, make sure that your system fully meets the requirements stated by the developer. Otherwise, the performance of the game and its performance cannot be guaranteed.

    Minimum system requirements

    If your system meets the minimum requirements, it means you can run the game. However, in this case there may be stability problems during the game.

    • Operating System – Windows 7/8/10, 64-bit;
    • Processor – Intel Core i3-2100 at 3.10 GHz;
    • RAM – 4GB;
    • Hard Drive/SSD – 35GB;
    • Graphics card – GeForce GTX 460, Radeon HD 5750, Intel HD 630;
    • Keyboard Mouse.

    Recommended system requirements

    For stable operation of the game, you should check whether your system meets the recommended requirements specified by the developer.

    • Operating System – Windows 7/8/10, 64-bit;
    • Processor – Intel Core i5-2300 at 2.80 GHz;
    • RAM – 8GB;
    • Hard Drive/SSD – 35GB;
    • Graphics card – GeForce GTX 970, Radeon RX 5600 XT, Intel Iris Xe;
    • Keyboard Mouse.

    Amnesia: Bunker slows down, freezes, doesn’t load, low FPS

    Unlike other 2023 releases, Amnesia: The Bunker is pretty well optimized. However, some players still face various bugs, errors and freezes while playing the game. Below we have prepared some of the best ways that will help you fix most of the problems.

    Check the integrity of game files

    The vast majority of errors can be resolved by searching for all available game files via the Steam launcher or the Epic Games Store.

    For Steam:

    • Open the Steam app and go to Library.
    • Click on “RMB” on the name of the game Amnesia: The Bunker and then go to “Properties”.
    • Click “Local Files” and then “Verify Integrity of Game Files.”

    To the Epic Games Store:

    • Launch the Epic Games Store launcher and then go to Library.
    • Select the game Amnesia: The Bunker, click on the three dots next to it and then select “Controls”.
    • Click “Verify Files” and wait for the process to complete.

    Therefore, the launcher checks the existence of all files and replaces the corrupted data.

    Disable the Steam overlay

    Steam users may experience game crashes and freezes upon startup. Players have already found a solution, for this you need to disable the game overlay:

    • Open the Steam launcher and go to the Library.
    • Find the game Amnesia The Bunker and click on “RMB”.
    • Go to “General” and uncheck “Enable Steam overlay while gaming”;
    • Return to the library and start the game.

    Update your graphics card drivers

    The game does not have any special requirements for modern graphics cards, but the latest updates to the GPU driver fix many bugs in the game. To download and install the latest software, follow the links below:

    • Nvidia users – follow the link;
    • AMD users can download it here.

    Update Microsoft Visual C++

    All modern PC games use Microsoft utilities for stable operation. If you don’t have these libraries installed, you can download them from the official website using this link.

    Renew DirectX

    The game does not impose certain limits on the use of DirectX, however, updating the libraries of this program is mandatory for all modern games. You can download the latest updates to your computer from the official website.

    Amnesia: The bunker gets stuck on the loading screen

    Some users have encountered an issue where the game freezes on startup. To fix this error, you need to update your display drivers.

    • On the desktop, click “Start” and type “Device Manager.”
    • Find the Monitors section, click RMB, and then click Update Driver.
    • Run an automatic driver search and wait for the process to complete.
    • If the drivers are not found or the latest version is installed, try changing the screen resolution in the Windows system and restart the PC.

    The solution was suggested by the game developers on their social networks. They also promise to release a patch that fixes this issue.

    How to remove the 60 FPS limit

    This limitation is not a bug in the game, but many users would like to disable it. Do the following:

    • Open “Explorer” and go to the path “Computer / My Documents / My Games / Amnesia The Bunker / Main”;
    • Find a file named “NAME___________user_settings” (NAME is the user name in the system) and open it with Notepad;
    • Change the following values:

    RefreshRate=”60″ to RefreshRate=”120″

    LimitFPS=’true’ to LimitFPS=’false’

    GameplayUpdateRate=”60″ to GameplayUpdateRate=”120″

    “Error loading configuration file” – how to fix the problem?

    Players are used to the vast majority of modern games having bugs and glitches upon release, but the majority of Amnesia: The Bunker is pretty well optimized. However, some users encounter the “Failed to load configuration file” error.

    It is worth noting that a similar problem invariably occurred in the previous parts of the series, so fixing it is quite simple. In the case of Amnesia: The Bunker, following the steps below will allow you to load the latest save, but all progress after that will be lost.

    • Go to the “Documents / My Games / Amnesia The Bunker / Main” path;
    • Locate and delete the user_settings.cfg configuration file.
    • You can also delete all files with a “.cfg” extension in this folder.

    Thereafter…