Last week Apple presented the iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max, and the first orders are already being delivered to those who reserved them. Now, surely more than one and more than two will regret their purchase. Either because it was not what they expected, because they don’t like the color, or for whatever reason.
If this is your case, you should know that you can return the purchase without any major problem. Only You have to make sure that you meet some very basic conditionsbut the rule is that if less than 14 days have passed, you can return your new iPhone without any major problem and receive your money.
It depends on whether you bought online or in store.
In order to return a product, it is necessary that less than 14 days have passed from the date on which the terminal was delivered to you. From there, it is important that you keep all the accessories and documentation, as well as the box. Finally, and of course, the device cannot have suffered any damage. Otherwise your return will be denied.
Returning a product to Apple is the simplest thing there is. Simply contact their customer service, communicate that you want to exercise your right of withdrawal, and send the iPhone back with a prepaid shipping label that they will send to you. Once it arrives, they will inspect it, and if everything is correct, they will refund the amount you paid to your original payment method. The process may take a few days, but it depends on your bank.
If you bought it from another store, it will depend on their specific policies. Here are a couple of things to keep in mind. The right to return a purchase in the first 14 days only applies to remote purchases.. If you bought your iPhone in a physical store and in person, they have no obligation to accept your return. It is usually the norm that they accept them without problem, but they do not have to do so.
On the other hand, if you have purchased your new iPhone 15 online, you have that right. Even if the store says its policies do not allow refunds, It’s not something that depends on them.. You have that right, their policies do not matter, even if you have accepted them. They are null.
Beyond that, there is no obligation to return the money to the original payment method. Apple does it, but they would have to. A store can make the return in a voucheras long as it does not expire—because money does not expire—and can be used exactly the same as money (there are no restrictions on how much you can use for each purchase, for example).
With this you now know what you can do if you regret buying your iPhone. Make sure you save accessories, box and documentation. If the purchase is online, request your return within 14 days. If it was in person, check if the store allows you to return the terminal. Finally, ask for a refund to your original payment method, and if they give you a voucher, make sure it neither expires nor has restrictions.
