At the beginning of Destiny 2 Shadowkeep, there is a bug that you can find that blocks your progress.
Once you have completed the opening mission, A Mysterious Disturbance, you will unlock Moon as a destination.
From here, you will have to visit the destination of the seller, Eris, who will give you the second mission. However, if you are like us, it is possible to not receive the mission properly due to a missions bug. If so, you can see below how to resolve the situation.
Don’t forget to check out our Destiny 2: New Light guide if you want to know more about the free and paid content of the new free-to-play version.
How to solve Eris’s mission bug in Destiny 2 Shadowkeep
When you visit Eris for the first time, you will be given some details about the story that takes you to the second mission, In Search of Answers.
Once accepted, you will then receive a Quest Step and be tasked with tracking, with a banner at the bottom entitled ‘Shadowkeep Campaign Tracking’.
However, when you open the Director and then your Quests diary, it will not be there, and the banner will continue to persist once you cannot select it.
Although the banner will disappear if you leave the location, this next mission will not appear on Moon.
So, how do you solve the Eris campaign mission bug? The answer is: it was sent to the Postmaster. Head to the Tower and it should be there waiting for you.
We assume that if you have a number of missions or bounties in your inventory this will happen – a problem that veteran Destiny 2 players will face.
Now that you have accepted the In Search of Answers mission, you can continue to play the Shadowkeep campaign. The scare is over!
