DAZN has made a name for itself as a streaming service provider for sports broadcasts. You will come across the service more often, especially during live broadcasts of the first Bundesliga, especially since some games are broadcast exclusively on DAZN.
This creates a love-hate relationship with the streaming service, two articles from us shed light on this very well: the DAZN test report and the DAZN fault reporter. Unfortunately, the latter often comes on during important games. Annoying, but for some matches you have to resort to DAZN – a Sky subscription alone is no longer enough for all games in the first Bundesliga.
Pause DAZN membership
If you are annoyed by DAZN’s constant disruptions or high prices, you can cancel your subscription at any time. Alternatively, you can use yours Simply pause your membership for a certain period of time, to save costs. This is particularly useful if the Bundesliga is on winter break and you don’t use the service anyway. We’ll show you here how you can take advantage of the opportunity to take a subscription break with DAZN.
To pause your DAZN subscription, first log into your account and enter the specific period for the pause in your settings. If the month in which you choose the break has already been billed recently, your account will not be paused until the end of the month. You can then adjust the time for resuming your subscription later, even during the break. As soon as the subscription break ends on the day you selected, your paid DAZN membership will automatically continue.
Monthly and annual membership: deadlines, contract duration and termination
The streaming service DAZN offers its customers different packages. These include DAZN Unlimited, DAZN Standard and DAZN World. The differences between the individual packages are primarily reflected in the prices and contents. But the individual notice periods and minimum contract terms also play an important role. We will explain to you below what you should pay attention to when canceling these subscriptions.
Monthly membership
All three packages, including DAZN Unlimited, DAZN Standard and DAZN World, are available as a monthly subscription on the DAZN streaming service. These packages are a little more expensive compared to an annual subscription, but have the decisive advantage that they can be canceled on a monthly basis and have no minimum contract term.
However, canceling your monthly DAZN membership requires a 30-day notice period. For example, if you canceled your subscription on February 15, 2023 and your billing day is always the 20th of the month, your last billing date will be February 20th.
You can continue to use the service for the following 25 days until the end of the notice period. For this period, you also pay a prorated amount, which, as in the example on February 20th, is slightly lower than your previous payments to the service for a whole month.
Annual membership
You can only take out the annual subscription with the DAZN Unlimited and DAZN Standard packages. The DAZN World package, however, is only available as a monthly membership. With an annual membership you get a cheaper price and can save more money in the long run compared to a monthly subscription. This model is particularly worthwhile for people who want to use the service long-term and frequently.
You can cancel an annual membership to DAZN at any time if you wish. However, in contrast to monthly memberships, there is no 30-day notice period. For example, if your annual subscription to DAZN started on January 1st, 2023 and you cancel it on February 11th, 2023, your membership will still continue until the end of your billing period on January 1st, 2024.
Cancel your DAZN membership online
It is now possible to cancel your DAZN membership via the web browser of your computer, mobile device, smart TV or game console. All you need to do is follow the following steps:
- Open the DAZN website and log in there.
- Then click on “Log in” on the homepage
- In the “Membership” section, click on the “END MEMBERSHIP” button
- Click on “Confirm termination”
You will then receive a cancellation confirmation by email from DAZN to finalize the end of your membership. The DAZN app, on the other hand, does not offer the option to cancel, as you cannot access the account page to end your subscription to the streaming service.
Cancel DAZN membership: third party providers
You can also subscribe to the DAZN streaming service through some third-party providers. Here you get different tariffs and packages that you can put together individually. However, when canceling your DAZN subscription, you must make sure that you also cancel through these providers. Here we explain step by step how you can do this with different services.
DAZN membership via Apple
If you want to cancel your DAZN subscription via Apple on your Windows PC, first log in to your iTunes account. There you go to “View my account”. Here you will find the “Subscriptions” option, where you can cancel via “Manage”.
There you will see the option to “Edit” right next to your DAZN subscription, which you click on and you will then be taken to “Cancel subscription”. After you have confirmed this button, you have completed the cancellation of your DAZN membership via Apple. However, if you cannot find this button, it may well be that the subscription has already been canceled.
You can also cancel your DAZN subscription very quickly on your Mac. To do this, open the App Store app and tap your name at the top of the screen. If you haven’t logged into your account yet, do so here.
Then go to “Account Settings”, where you should find a list of your subscriptions at the bottom. Here you tap on “Manage” and then next to your DAZN subscription on “Edit”. In the last step, you then press the “Cancel subscription” button to confirm your cancellation. If you can’t find the expiration notice for your subscription or such a button, your subscription may have already been ended.
Canceling your membership via Apple is particularly quick and easy using the DAZN app. Here you click on the “My Account” area, where you will find a link to the iTunes Store. There you can cancel your membership, which will then continue until the next payment date.
You can also cancel your DAZN membership via Apple TV. To do this, go to “Settings”, then “Accounts” and “Subscriptions”. In the last step, you manage your DAZN subscription there and cancel it.
DAZN membership via Google Pay
If your DAZN membership is via Google Play, you can cancel it just as easily. On your Android device or a device that is connected to your Google account, first open the Google Play Store. Then click on your menu. Then go to the “Account” section and your “Subscriptions”. Your DAZN membership also appears in the following list, which you can cancel under “Cancel”.
DAZN membership via Amazon
You can also cancel your DAZN membership in several ways via Amazon. On the Amazon website, first log into your account and then click on the Amazon App Store under “All” in the menu bar at the top left. There is the option “My Apps and Subscriptions” here, which also includes the DAZN membership. Next, press “Manage” on the DAZ app via Amazon to deactivate the automatic renewal of your subscription.
Another way to cancel your DAZN membership through Amazon is on your Amazon devices, such as a Fire TV Stick. You also log in there and go to “Memberships and Subscriptions” via your account. There you look for the corresponding DAZN app and deactivate the automatic extension of your DAZN membership via “Manage”.
If you have booked DAZN as a channel via Amazon Prime, you can also easily cancel it. To do this, log in to your Amazon account and click on “Account and Lists” in the menu bar at the top right. You will then be taken further and will find “Prime Video Channels” under subscriptions. There you look for the corresponding DAZN channel and select “Cancel channel” to confirm your cancellation.
A notice: It is not enough to delete your DAZN app on your smartphone or smart TV to complete the cancellation. To do this, you always have to log in and order via your account with DAZN or a third-party provider. Only after confirmation, such as by email, have you successfully submitted and completed the cancellation.
Cancel in writing by post
Of course, you can also cancel your subscription by letter or registered mail. However, we recommend the free and easy option of canceling directly online. If you still want to send a letter, you can find the address below:
Perform Investment Limited
Business name ‘DAZN’
Hanover House, Plane Tree Crescent
TW13 7BZ Feltham
United Kingdom
Ideally, you should use our cancellation template from the download area. Also requests confirmation of cancellation.
If you are tired of dealing with the confusion of contracts, you should take a look at our comparison test of termination services. For a small additional charge, they will do the work, take care of sending out the cancellations and offer help if problems arise.
DAZN subscription: withdraw cancellation
Do you have concerns about canceling your DAZN subscription? In this case, you can easily withdraw the cancellation. Within the 30-day period, your membership will simply be continued if you cancel the cancellation.
However, if you only withdraw the cancellation after the last payment date, you will pay the remaining difference after the deadline, which is still outstanding for the entire month. Only then will your membership be continued and you will pay a regular monthly fee for your DAZN membership again.
Reactivate DAZN account
If you have ended your subscription to DAZN in the meantime, there is always the option to reactivate your user account. This way you have access to your saved data again and can continue exactly where you left off before canceling your subscription.
To do this, go to the DAZN homepage and click on “Log in” at the top right. After registering, you will be redirected to the payment page where you choose your payment method and enter your details. In the last step, click on “Start membership with payment” to confirm the reactivation of your DAZN membership.
You can also easily reactivate your DAZN account using an Apple device. First, go to the DAZN app on an iOS device of your choice. Then log in to your account via “Log in” and click on “Restore purchase”. Finally, you confirm the reactivation of your user account with your Apple ID password.
Contact Customer Service
If you have any further questions about your DAZN membership, you can contact customer service at any time. The quickest way to do this is via live chat, which will connect you with a bot and help you. If you would prefer to write an email, you can also do this via the contact address [email protected].
