Here is what could be causing the cause of the disconnection
Here’s why it happens:
- Firewall: This is often a firewall issue, although it is also possible (in rather rare cases) due to a low bandwidth connection, or a poor wireless connection.
- Low speed internet connection: If you are playing on low speed internet when the game is large, it may take a long time to load the card already. Wait a bit. In order to verify the speed that Roblox needs, as well as the set of systems required.
- Game or empty place: If the map looks like it is launching, but it is unusually devoid of elements, it is because it has indeed charged. The creator of the game just didn’t have to add a lot of detail to it, and as a result it’s pretty much empty. You can be sure that a card has finished loading once your avatar appears.
- Wrong Game or Wrong Location: The game may have an encoding error, or it has too many items, preventing it from working properly. Please inform the developer in this case, because he is the only person who can make the necessary repairs.
What to do
Try each of the steps described below in order, one at a time. If the first one doesn’t work, move on to the next!
- Make sure you are using a compatible browser
Be sure to check that you are using the latest version of your browser to play on Roblox. To use the Studio, you will also need the most recent version of Internet Explorer. If you are having difficulty playing with your usual browser, we recommend that you try a different one like Firefox or Chrome.
- Re-configure your Internet options (only on Windows)
Most of the time, a simple reset of your Internet options is sufficient. Keep in mind that these steps require you to use Internet Explorer, but this method will solve a lot of things, even for players who use browsers like Chrome or Firefox. Also, please try the following steps:
Many times, a simple reset of your Internet Options is all you need. Please keep in mind that these steps will need to use Internet Explorer, but will fix many problems even for players that use other browsers such as Chrome or Firefox. Please try the following:
- Control your browser’s security settings
Make sure your browser’s security settings allow Roblox. If these are too restrictive, it can generate several anomalies like those indicated at the beginning of this article, but also cases of figure like buttons or inactive links.
- Check Wireless Connection
If possible, switch from a wireless connection to a wired connection. If, however, nothing is resolved, or if you do not have the opportunity to connect in this way, then check your firewall settings as explained below.
- Remove or disable browser add-ons blocking ads
Extensions or add-ons of the browser are often the cause of certain alterations. In particular, ad blockers can interrupt a game while it is loading.
- Make sure the correct Ports are open
The ports Roblox uses depend on each Operating System. Currently the port range is UDP 49152 – 65535. Therefore, keeping all of these ports open should allow Roblox to successfully connect from your router.
- Configure your Firewall and / or Router
Many antivirus or security software try to control the programs that give access to the Internet. Often these are extremely careful and many programs are rejected by default.
- Réinstallez Roblox
As a last resort, Reinstall Roblox.
