In the last few hours, several users PlayStation 5 are complaining about an incredibly annoying bug, which would interfere with the ability to download new games on their next-gen console.
The problem, reported by three different staff members of IGN, it is quite important: when a title is downloaded, there is the possibility of seeing it stuck in an error or marked as “Queued”, without any progress for hours and hours.
Even checking the download menu, no title is reported: this means that, even if they want to, players cannot delete the title from the queue or try again, thus remaining blocked with “ghost” downloads with which they can no longer interact .
This, at the time, happened both by attempting to download Call of Duty: Black Ops Cold War, with either Godfall, but it’s likely more of a system issue than a game itself.
@Treyarch can’t download the PS5 version of Cold War. Simply says “queued for download”. Please help.
– cws (@cws_dp) November 13, 2020
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@ATVIAssist Hi I am unable to access the PS5 version of the game. It’s says queued for download but nothing works! pic.twitter.com/L9NopfnOVj
– Sai Siddharth (@Super_Sidi) November 13, 2020
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@ATVIAssist Started downloading Cold War on PS5 only to realize there? Sa specific ps5 version and I was downloading the ps4 version. Tried to download at the same time and now I can only use the ps4 version as the ps5 version says queued for download 0%
– SteppedCoyote (@SteppedCoyote) November 13, 2020
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The reports from users who are running into the same bug only increase: it is hoped that Sony can soon remedy the problem with a software update but, in the meantime, there are those who have found an unorthodox solution to this problem.
To fix this bug, simply reset PlayStation 5 to factory settings. This will cause the loss of all data on consoles, so it’s a pretty brutal solution, but currently the only one available.
The launch of PlayStation 5 was undoubtedly a success, considering the high sales numbers but, as often happens with the arrival of new hardware, it is easy to run into unexpected problems and bugs that will only be solved in the following weeks. We Europeans, fortunately, with the launch postponed to November 19, we have a week to collect all the reports and prepare in advance.
All the details on Sony’s next-gen console in our PS5 review.
Source: VG247
