Tag: errors

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The Division 2 won’t start: Fix Easy-Anti-Cheat errors


When starting The Division 2 you get the error message “Easy Anti-Cheat Integrity Violation. You may need to reinstall the game.“ displayed? If The Division 2 does not start and the above message appears right at the start of the game or shortly after joining the server, then something has probably gone wrong with the anti-cheat software called EasyAntiCheat. Even though you can usually fix the error message by completely reinstalling the game, it is also easier and usually much faster, especially if you don’t have the fastest internet connection and have already needed a few hours to download.

The Division 2: Easy Anti-Cheat error message

If you see the integrity violation of Easy-Anti-Cheat when starting the game or, more precisely, when establishing a connection to the server (which, by the way, usually occurs together with the error code Charlie-03), then you can simply “reinstall” the cheat software and not by completely reinstalling the game but by checking the game files for errors. Similar to what some of you may already know from Steam and Co, there is also a “repair function” in the Uplay client with which you can check the files of a game at the push of a button and repair them if necessary. In the past, this function has often saved us from having to re-download and completely reinstall.

  1. Launch the Uplay client and go to the “Games” tab in the menu bar at the top.
  2. Now right-click on The Division 2 entry and select “Check Files” from the context menu.
  3. The automatic repair now starts and the Easy Anti-Cheat software should be reinstalled so that the integrity violation no longer occurs.

Do you get any other error messages when starting The Division 2? Do you know other tricks and solutions if The Division 2 doesn’t start, shows a black screen and crashes?

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Be careful with the latest Windows 11 update: they are reporting errors in the taskbar and file explorer


In general, it is advisable to always install software updates, since they come with different security and functional improvements. But sometimes they can also come with very unpleasant ‘surprises’ such as bugs that can hinder the experience of using the software.

This is precisely what happened with the latest Windows 11 update, specifically the version KB5034204. Specifically, this version for some people will not be installed by offering a error 0x8007000dand if it is installed it can end up with different problems in elements of the operating system.

A Windows update with ‘lights and shadows’

As of today, KB5034204 is an optional update that is not installed automatically as confirmed by Microsoft. And if you still decide to install it, it is possible that during the installation process an error may appear that causes the application of the update will automatically be rolled back. This is not something alarming, since everything will remain as it is.

But the most relevant thing is the problems that occur once it has been installed. Users are reporting errors in the file explorer in Windows 11. Specifically, when trying to use it it has looked like desktop screen goes completely blank and others report that the explorer.exe error appears when turning off the computer.

Additionally, the task bar displays difficulty accessing shortcuts and even access to Trash or PC. Specifically, the taskbar can disappear completely. The only thing you can do is press Windows + X to display it normally again.

The solution in these cases is to disable the download of automatic updates and wait for a new update to come out that solves all these problems, as they point out on Reddit. Likewise, if you have installed the update you will always be able to uninstall the update in Windows quickly and without losing any data.

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[HOT] : PS4 Errors: What Each Code Means and How to Fix Them Part three


E-82F001F7: PSN under maintenance

  • Step 1: in this case, you must have patience and try again later. You can check the current status of PSN to make sure the service is under maintenance.

E-82000113: The code cannot be redeemed. We were unable to verify the receipt.

  • Step 1: You will have to try again later.

E-82000134: Product code region does not match account region.

  • Step 1: Remember that a lot of content for PS4 is protected by region. If you buy a product in another country or region, you cannot use it in yours.

E-80411302: internal error

  • Step 1: Close the application and restart the system. If this happens while you are at the PS Store, exit the store and try again.
  • 2nd step: If the error recurs, do a backup of your saved data and go to (Settings)> (Initialization), select (Initialize PS4).

E-82000156: Exceeds exchange limit

  • Step 1: For security reasons, there are limits in the number of times and how fast that you can enter your credit card information and download codes. Try again later.

E-82E0001C, E-82E01050: Access denied. The user has been blocked or suspended.

E-80F00800 Downloaded data may be corrupted

  • Step 1: Removes the contents of the welcome screen and restarts the system. Then, download your library content again.
  • 2nd step: If the error persists, go to (Settings)> (Initialization)> (Initialize PS4) e initialize your PS4.
  • Step 3: If the problem does not stop, there may be a problem with the PS4 hard drive. If you recently changed your hard drive, use the original hard drive. Otherwise, visit the technical support page for PlayStation.

NP (network server) error codes

The The error codes in this section refer to problems on the server. or on the various servers you use for online shopping or gaming. They can also be caused by a fault in the connection established via the Internet with these services.

NP-32091-5, NP-34937-6: Trophy data may be damaged

  • Step 1: make a backup copy data saved with a USB or PS Plus device. Then go to (Settings)> (Users) and delete the user.
  • 2nd step: recreate the user and start a transfer of saved data on PS4 and resynchronize trophies.
  • Step 3: If you haven’t solved it, go to (Settings)> (Initialization)> (Initialize PS4)> (Quick) e initialize your PS4.

NP-35000-8: the PSN is in maintenance

NP-31952-0: Unable to connect to the network

  • Step 1: Do an internet connection test and make sure that all network settings are correct. Keep in mind that PSN may be under maintenance, so you can check its status here.

NP-34846-5, NP-32157-8: error in the trophies

  • Step 1: try to synchronize manually your trophies in (Trophies)> (Options)> (Synchronization of trophies with the PSN).
  • 2nd step: close the application and to restart the system.
  • Step 3: If the error continues to play, make a backup copy of your saved data. Delete the user in (Settings)> (Initialization)> (Delete user). Now create a new user and restore your data.
  • Step 4: If you have tried the previous three steps and the error persists, make a backup saved data (if you do not keep the previous ones) and go to (Settings)> (Initialization)> (Initialize PS4).

NP-34926-4: Error loading / saving data to online storage

  • Step 1: The message “The data saved with the same name has been downloaded from another PS4 and will appear on the screen. Do you want to overwrite this data backup? “Select (Yes) overwrite data and load the saved data.

NW error codes (web libraries)

If you encounter any of these errors, it is highly likely that there is a problem with your internet connection or with its configuration, it is important to always check the network you are connecting to and, if that does not work, contact your service provider.

NW-31484-0: DNS server not specified

  • Step 1: restarts the PS4 system.

NW-31367-0: Unable to access wireless device

  • Step 1: restarts the PS4 system.

NW-31453-6: Server response timeout

  • Step 1: do a test Internet connection in (Settings)> (Network)> (Internet connection test). Check that the connection status is valid.

NW-31172-4: Connection to server failed

  • Step 1: performs an Internet connection test in (Settings)> (Network)> (Internet connection test). If you can log in but still see this error, it is likely that the server is busy. Try again later.

NW-31374-8: Connection time exhausted

  • Step 1: Check that the firewall settings of the router or access point do not block UDP ports 3478 and 3479. If you are unsure how to check it, contact the router manufacturer or your Internet service provider for assistance.
  • 2nd step: If you haven’t fixed this problem, try again laterbecause the server may encounter a lot of traffic.

NW-31294-9: Connection timed out, wireless connection instability

If you have any problems connect to the local network, try these steps:

  • Step 1: Perform an Internet connection test in (Settings)> (Network)> (Internet Connection Test) to confirm that, in fact, you can connect to the internet.
  • 2nd step: turn off the router / modem and wait 5 minutes before reconnecting it.
  • Step 3: Update your router’s firmware. For assistance, contact the router manufacturer or your Internet service provider. Turn off any other device which is connected to the network.

NW-31201-7, NW-31194-8: Unable to connect to the network

  • Step 1: PSN or the game server may not be available temporarily. Please check the status of the game server on its website. If you want to check the current status of PSN, you can do so here.
  • 2nd step: if the servers are active, Run an internet connection test in (Settings)> (Network)> (Test Internet Connection) and make sure you can connect to the network.
  • Step 3: Update your router to the latest firmware and turn off any other device connected to the network. If that doesn’t work, try again laterbecause the server may be experiencing a large number of connections.

NW-31456-9, NW-31448-0: Connection error

  • Step 1: PSN or the game server can temporarily unavailable. Check the status of the game server through its website and verify that there is no problem with PSN. This is probably a temporary problem. Try again after a few minutes.

NW-31485-1 Time spent

  • Step 1: restarts the PS4 system.

NW-31162-3: undefined error

  • Step 1: restarts the PS4 system.

NW-31200-6: Error updating system software due to connection error

  • Step 1: If you have access to a computer, follow these instructions to update your PS4. using a USB device.
  • 2nd step: if not, try a Internet connection test in (Settings)> (Network)> (Test Internet Connection) and make sure you can connect to the network.
  • Step 3: If you have established the connection, try again. actualization from (Settings)> (System update).
  • Step 4: If you cannot connect, the network may be able to to have problems Check the status of the PSN, disconnect all devices connected to the network and try to update again.

SU error codes (software update)

Its name is quite clear, this family of PS4 errors are related to PS4 system updates due to the inability to perform or due to any kind of inconvenience that has arisen and is preventing the update from being performed satisfactorily.

SU-35931-1: System software update data is partially damaged

The system update may be damaged due to the instability of your connection, try the following:

  • Step 1: restart your PS4 and download system update again in (Settings)> (System update)> (Update via Internet).
  • 2nd step: If that doesn’t work, you can update your console via USB (more information here).
  • Step 3: If you still can’t update your PS4, try restoring the console to factory settings before trying again.

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[HOT] : PS4 errors: what each code means and how to fix them Part two

CE-34878-0, CE-36329-3: An error has occurred with an application system or software.

  • Step 1: close the app, install the system software, and the update of the corresponding gameand restart the system.
  • 2nd step: if a PS camera is connected to the system, delete it and restart the system. Then go to (Settings)> (user)> (Login settings) and set “Enable facial recognition” to OFF.
  • Step 3: if you have changed hard drive (Hard Drive) in the console, replace the original hard drive.
  • Step 4: If the error recurs, perform a backup copy your saved data, then go to (Settings)> (Initialization) and select (Initialize PS4).
  • Step 5: If the error persists and occurs with all apps or as soon as the app starts up, contact PlayStation Technical Support.

CE-33743-0, CE-33945-4: Connection to the server failed

If you have any problems for connect to your local network, try this:

  • Step 1: PlayStation Network or game servers they are not available temporarily. Make sure there is an outage (or not) in the PlayStation Network services and in the game servers.
  • 2nd step: If both services are working correctly, take an Internet connection test, go to (Settings)> (Network)> (Internet Connection Test) to confirm that you can connect to the Internet.
  • Step 3: Update your router’s firmware. If you don’t know how to do it, contact the router manufacturer or your Internet Service Provider (“ISP”) for further assistance. Turn off any other device connected to your network. If you continue to have difficulty, try again later since the server could be downsized.

CE-30392-7, CE-30608-7: hardware error

CE-33992-6: Internet connection test error

  • Step 1: make sure you have connected to PSN before starting the connection test. If that fails, PSN may be in maintenance. It is also possible that the PSN is under maintenance. You can check the status of PSN by following this link.

CE-30005-8: An error occurred while accessing the hard disk drive (“HDD”) or Blu-ray / DVD drive.

If your console is having problems during play from hard disk (“HDD”) or Blu-ray / DVD, follow these steps:

  • Step 1: remove the optical disc from the console making sure that It is not scratched or damaged.
  • 2nd step: if the disc is in good condition. try rebuild system database using PS4 Safe Mode option 5.
  • Step 3: If the error has not been resolved, contact PlayStation Technical Support.

CE-32947-5: Unable to download the file.

  • Step 1: make a connection test Internet in (Configuration)> (Network)> (Internet connection test), checking that its status is correct.
  • 2nd step: delete the content (if it is displayed in the content area) and download the content from the library again.
  • Step 3: If you are unable to resolve the issue, contact PlayStation Technical Support.

CE-32807-0: license error

  • Step 1: If you have already activated the system as a PS4 primary, go to (Settings)> (PSN)> (Turn it on as the primary PS4), turn it off and back on.
  • 2nd step: go to (Settings)> (PSN)> (Restore Licenses), then select the option to restoration.
  • Step 3: if the error persists, try again later or check the status of the PSN.

CE-34861-2: Connection to server failed

  • Step 1: if you could Connect to the Internet first, most likely PSN or the game server are temporarily unavailable. You can check it from here.
  • 2nd step: If you receive this error every time you connect to the internet, check your SSL configuration and that this service is available.

CE-33983-6, CE-33984-7, CE-33985-8, CE-33986-9, CE-33987-0, CE-33988-1, CE-33989-2, CE-33990-4: Error in Internet connection test

If you have any problems at the time of connect to PSN This may be because the access time (after logging in) has been exhausted, resulting in an error.

  • Step 1: PlayStation Network (“PSN”) may not be available temporarily or due to maintenance services (check the status of PSN).
  • 2nd step: Make a Internet connection test. To do this, go to (Settings)> (Network)> (Internet Connection Test) to confirm that you can connect to the network.
  • Step 3: If you still cannot connect, try reestablishing the connection to the local network. turn off the router / modem for 5 minutes then turn it back on.
  • Step 4: If everything stays the same Update your router’s firmware, contact your Internet service provider. And if the problem persists, try again later, the server may generate too many visits.

CE-35287-5, NP-34993-8: Unable to connect to the server

  • Step 1: PSN or the game server are temporarily unavailable. You have to wait a few minutes and try again later.

CE-34224-5: internal system error

  • Step 1: make a backup copy your saved data using a USB or PS Plus device. Go to (Settings)> (Initialization)> (Initialize PS4) and initialize your PS4.
  • 2nd step: Restore the backed up data.
  • Step 3: If the error persists, there may be a problem with the hard drive of the PS4 (Hard disk). If you recently changed your hard drive, use the original hard drive. Otherwise, contact PlayStation technical support.

CE-35463-1: The disc cannot be read

  • Step 1: If you can’t play media, files, CDs, DVDs, or Blu-Ray / 3D movies, make sure you haven’t entered game disc in the system (or vice versa).
  • 2nd step: make sure that the disc you are using It is not dirty, scratched or damaged.

CE-30784-2: The PS4 did not detect the USB device

  • Step 1: verify that the USB device is compatible with USB 2.0 or 3.0.
  • 2nd step: make sure the device is correctly inserted on your PS4 and wait a minute before trying to access the device.
  • Step 3: be sure that there are not several partitions on the USB device.
  • Step 4: check the status of your device on a pc if possible.

CE-34305-5: Error reading hard drive information

If your console cannot read some data hard disk drive (“HDD”), follow these instructions:

  • Step 1: install the updates required for the system in (Settings)> (System software update) and follow the on-screen instructions. Turn off your PS4, unplug the power cord, and remove the top cover (here’s how).
  • 2nd step: If you have changed the console hard drive, turn off the system and reinsert the original hard drive try again
  • Step 3: If the error persists, please try restore console to factory settings by following these steps.
  • Step 4: If you continue with this issue, visit the Support page for PlayStation.

CE-30012-6: internal error

  • Step 1: updates the PS4 system with the latest software of the system.
  • 2nd step: clean the optical disc to ensure that The media is not dirty, scratched or damaged.
  • Step 3: Restart your PS4.

CE-35230-3: Network error. The response speed of the DNS server is r **** dedated

  • Step 1: go to (Settings)> (Network)> (Internet connection settings)> (Custom) and change DNS settings.

Error codes E (external)

Usually these errors are caused by external elements on the console but related to it, such as purchases through PSN or payment and billing information.

E-82000028: Credit card information is invalid

This happens when the information of the debit / credit card registered in your account Sony is not valid.

  • Step 1: make sure the your credit card details They were entered correctly.
  • 2nd step: check that the information of the address Your Sony account is the same as the one provided by your card issuer.
  • Step 3: If that doesn’t solve the problem, learn more about correcting billing errors.

E-82000102: Problem adding funds to a sub account

  • Step 1: sub-accounts they don’t have a scholarship, you need to add funds from the main account associated with the sub-account.

E-8200012F: Code promo invalide

  • Step 1: verify and re-enter the code by verifying that you did not make any mistakes in any number and try again.

E-8F000001: Purchase error

  • Step 1: buy the game directly from the PS Store, not a demo, test or add-on / DLC of a game.

E-82F001F8, E-800085D1, E-82E101F6: Connection to server failed, PS4 could not connect to server.

E-82000163: The address registered in your PSN account does not match your credit card address

  • Step 1: use your web browser (PS4, PC or from your mobile) to access your SEN account and modify billing information for the correct ones.

E-82000171: The registered credit card is not valid

  • Step 1: check that your credit card number and its expiration date are valid and they are updated.
  • 2nd step: make sure that the address that appears on your credit card and the one that appears on your PSN account they are exactly the same.

E-82000138: Error adding funds to wallet using coupon or PSN card

  • Step 1: Check that the code you are going to redeem will not balance your bag exceed the limit of 150 dollars / euros. If you do, try redeeming the code at a later date when your account balance is lower. If you are not within the limit and continue to receive this error, try again later.